Post-sales support

“Difficult is done at once, impossible takes a little longer”. That’s our mantra. The IT Lumberjacks aren’t here to sell you unrealistic solutions. Our mission is to support you at every stage of your project and ensure your infrastructure runs smoothly, every step of the way.

Evolve, redesign, maintain — it’s all about keeping your infrastructure aligned with your needs.

Every step of the way, there’s always an IT Lumberjack by your side. .

Network Operations & Maintenance & Security

Keeping your network running smoothly is a bit like maintaining your chainsaw: it needs to stay sharp, precise, and reliable in all conditions, even when things heat up.

That’s where your IT Lumberjacks come in!

In short, we keep everything running smoothly and your fortress stands strong—securely and without interruption.

WAN Operations and maintenance

With BGP routing, peering, transit providers, traffic peaks, scheduled maintenance and upgrades, and unexpected outages, the WAN is anything but a quiet road.

At Mountain Men, we manage, monitor, and troubleshoot your network around the clock.

Like any good IT Lumberjacks, we anticipate potential trouble, clear critical paths, and keep your data moving swiftly and safely towards its destination — without unnecessary detours.

And to do that, we’ve built the perfect “WAN toolbox” for you:

Proactive monitoring and performance measurement
Hardware failure management
Management of inter-site links, transit providers, and IP connections
Lifecycle Management: upgrades, security, and maintenance
Configuration Management: backup, logging, and archiving

Perfect for

Companies with a global presence that want to stay in control of their infrastructure.

Result

A reliable, stable backbone that stays under control, day after day.

Data Center Operations and Maintenance

The data center is at the heart of every business. Every business! It needs to operate continuously and reliably, because any disruption can have an immediate impact — and lead to direct business losses.

To help your infrastructure withstand any situation, we’ve built a comprehensive range of solutions, including:
Proactive Monitoring
Hardware failure management
Management of inter-site links, transit providers, and IP connections
Lifecycle management: upgrades, security, and maintenance
Configuration management: backup, logging, and archiving

Our IT Lumberjack approach to Data Center Operations and Maintenance: what needs to stand, we keep standing.

Perfect for

Companies that operate their own data centers, including hosting providers, software companies, industrial businesses, and healthcare organizations.

Our advantage

Mountain Men is HDS-certified for its IT outsourcing and data center operations and maintenance services. This is a real competitive advantage for companies that host or process healthcare data.

Critical Infrastructure Operations and Maintenance

Are you operating critical industrial infrastructure—maybe even an Industry 4.0 environment?

Complex environments require you to monitor much more than just the network:
Temperature
Humidity
Dust Levels
Physical security
Performance monitoring and network flow mapping
OT and IoT Security
Automation
Remote Access for Multiple partners and support providers

When it comes to critical infrastructure, there’s no room for guesswork.

Mountain Men provides dedicated operations and maintenance services for critical infrastructure, designed to meet these specific requirements.

Perfect for

Highly critical industries operating in extreme or constrained environments, including defense, aerospace, biopharmaceuticals,and food processing.

Result

Rock-solid infrastructure, day in and day out, even in the most demanding conditions, without failure.

Secured platforms Operations and Maintenance

You operate a critical services platform with stringent security, availability, and performance requirements — and/or need to connect multiple external partners and service providers.

The IT Lumberjacks have designed a tailored service offering for these demanding environments:
Proactive monitoring and performance measurement
Hardware failure management
Environmental security management: syslog, SIEM, advanced detection, high service levels = uninterrupted operation, including during updates, etc.
Lifecycle management: security monitoring and system updates
Configuration management: backup, logging, and archiving

Security assured. Simplified management. Guaranteed performance. IT operations and maintenance, the IT Lumberjack way.

Perfect for

e-commerce businesses, industrial companies, and organizations working with external partners.

IA Factory Operations and Maintenance

From an infrastructure perspective, an AI factory is an industrial-scale computing, data, and software ecosystem designed to deliver AI at scale—reliably, securely, and around the clock.

In short: it runs hot, it crunches numbers, it works hard.

Whether it’s the “compute” layer, the “storage” layer (Data Fabric), or the “network” layer (AI Networking), it’s a complex and highly demanding infrastructure.

What’s included :
Advanced performance measurement: detect bottlenecks faster
Proactive monitoring and environmental monitoring (Power Consumption, Temperature, etc.)
Automated deployments (Day 0 and Day 1)
Hardware failure management
Ethernet and InfiniBand Fabric, link, and optics management
Lifecycle Management: security monitoring and system updates
Configuration Management: backup, logging, and archiving

At Mountain Men, we treat your AI platforms like our own axes: sharp, reliable, and always ready for the job.

Perfect for

AI-first companies and organizations looking to build their own sovereign AI factory.

System Operations and Maintenance

Managing your infrastructure is a good start, but is it really enough? What’s the point of having a state-of-the-art infrastructure if you’re only running an outdated, unsupported version of Debian 7 with no maintenance?
At Mountain Men, we look after your systems just as lumberjacks take care of their forests. (Active Directory, forest… get it?)
The goal? A solid, secure environment designed to handle the heaviest workloads without missing a beat.

Our services cover all these systems.
Virtualization: VMware, XCP-ng, Proxmox
Storage: Scality, NetApp, TrueNAS
Linux: Ubuntu, Debian, Fedora
And even Windows — because we’re inclusive and hold no grudges.

What’s on the agenda (as always):
Proactive monitoring
Performance measurement
Lifecycle management: security monitoring and system updates
And backup, of course! If you subscribe to our 360 Backup service.

Perfect for

Anyone running servers — or simply looking to ensure the long-term viability of their infrastructure.

IT Outsourcing

Whether it’s systems, networks, WAN or Cloud, the IT Lumberjacks are your trusted partners when it comes to managing your infrastructure and equipment.
In practical terms, this includes server monitoring, network management, cybersecurity, backup, and customer support.

The goals:
Keep your budget under control.
Ensure the security and smooth operation of your IT environment.
Support scalability and maximize equipment efficiency.
Manage and deploy upgrades in line with your internal policies.
Maintain comprehensive technical oversight and performance measurement — with monitoring that covers every key metric across your IT environment.

And always with 24/7 support, backed by ISO 27001 certification and HDS compliance.

In short, you entrust us with your digital forest, and we make sure it stays healthy, resilient, and ready to weather any storm.

Network, Cloud, and Security Outsourcing

Outsource your network or infrastructure, reduce your costs and workload, and let the IT Lumberjacks take care of the rest.

Managed WAN Outsourcing

At Mountain Men, we don’t just monitor your WAN remotely while drinking lukewarm coffee.

First of all, lukewarm coffee? Honestly, no. Thank you!

We put on our plaid shirts, fire up the chainsaws, and cut through issues, bugs, and attacks. A safe, healthy WAN, maintained like a Savoy fir forest.

Our expertises

We speak the language of big networks fluently.

When it comes to BGP, ASes, routing policies, multihoming, and resilience, we’re right at home.

Complex MPLS VPN network management
Multi-provider topology design and operations
Path optimization, routing control, and zero panic when incidents strike
Monitoring, tuning, and troubleshooting — even when the BGP table looks like a dense forest

Proven technology. A network for the future.

BNG isn’t some weird acronym from a forgotten language, nor is it a spell you can cast to impress people in a technical meeting. It’s almost an ancestral art — one we’ve been practicing for a long time.

Your users connect, and we make sure everything runs smoothly while tracking usage and ensuring accurate billing.

Smooth traffic flow, even during rush hour

A well-managed WAN is also about smart, efficient connectivity.

The result

More accessible content, optimized latency, and controlled costs. Clean and well-maintained, like a proper lumberjack’s beard!

Cloud platform outsourcing

At Mountain Men, we don’t shape cloud with a coffee spoon! We build and maintain stable, solid platforms, ready to weather any storm.

Our cloud outsourcing services are built on comprehensive virtualization expertise, from VMware Cloud Foundation(NSX-T, vSAN, Aria, and Cloud Director) to XCP-ng and Proxmox or robust, no-frills open-source cloud platforms. Our solutions can be hosted in our datacenters or deployed on-premises.

System outsourcing

When you’re an IT Lumberjack, adapting to any terrain comes naturally. So it only makes sense that our managed IT services cover all your environments.
Linux or Windows, physical or virtualized: whether the terrain is slippery or hard to reach, nothing is impossible for the IT Lumberjacks. We know all the pitfalls to avoid.

Whether you’re an Open Source team running Kubernetes or Ubuntu, or a Microsoft team working with the Microsoft ecosystem (Windows Server, RDS, Active Directory, SQL Server), you can rest easy.

The IT Lumberjacks stand guard and keep the doors open with an all-inclusive service covering proactive monitoring, updates, security, backup, and responsive support.

On-Premises Equipment Management

If you want or need to keep some resources “on premise”, ur teams can also manage your equipment. This allows you to retain local technical control while benefiting from our managed cloud expertise, with fully outsourced cloud platform management and 24/7 support.

The icing on the Mountain Men cake? Group-wide certifications earned through our technology partners!

Change Management

A major project that needs careful handling. Timber!

But it’s not just a technical challenge. Depending on the constraints involved, it can also be a human one.

And at Mountain Men, we know that all too well.

When facing a project of this scale, you’ll need to anticipate and tackle a whole range of technical challenges — challenges for which you may not necessarily have the resources in-house.

But don’t panic! You don’t have to worry about a thing. The IT Lumberjacks take care of everything, with three goals: prevent disruption, meet your deadlines, and minimize the impact on your business.

A targeted approach built around two key areas:

The IT Lumberjacks’ added value? Their ability to integrate seamlessly into your teams, manage the transition smoothly, and bring expertise in the solutions being implemented.

Our managed Solutions

Cloud

Telecoms

Managed Security

SERVICES

Pre-sales services